Contact Us
Get in touch with our team
Have questions about our products, need assistance with your order, or want to learn more about element collection? We're here to help.
Contact Information
Richmond, KY 40403
Saturday - Sunday: Closed
Quick Links
Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please mention "URGENT" in your subject line.
Frequently Asked Questions
Find quick answers to common questions about our products and services
What purity levels do you offer?
Our elements range from 99% to 99.999% purity depending on the specific element and availability. Each product listing states the purity grade for that item.
Do you ship internationally?
We currently ship to the United States, Canada, the United Kingdom, Australia, Germany, and France. Shipping costs and times vary by location, and some elements may have import restrictions, so please check your local regulations.
Are your elements safe to handle?
We only sell non-regulated elements that are safe for collection when properly stored. Each order includes storage and handling guidelines.