Contact Us
Get in touch
Questions about materials, bulk pricing, documentation, or an existing order are answered within one to two business days.
Contact Information
Richmond, KY 40403
Saturday - Sunday: Closed
Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please mention "URGENT" in your subject line.
Frequently Asked Questions
Common questions about materials, shipping, and documentation
What purity levels do you offer?
Our elements range from 99% to 99.999% purity depending on the specific element and availability. Each listing shows the grade up front, and every order ships with a certificate of analysis stating the measured purity.
Do you ship internationally?
We currently ship to the United States, Canada, the United Kingdom, Australia, Germany, and France. Shipping costs and times vary by location, and some elements may have import restrictions, so please check your local regulations.
Are your elements safe to handle?
All catalog items are non-regulated materials suitable for collection and laboratory use when stored as directed. They are not intended for human or veterinary use. Storage and handling guidance is included with each order.